The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology. Complaints must be submitted using the approved complaint form. By signing the complaint form, you are waiving confidentiality.
Click here to download the Texas Behavioral Health Executive Council complaint form.
Alternatively, you may call or write and request the complaint form be mailed to you.
Note: The Texas Behavioral Health Executive Council may accept, but is not obligated to investigate, a complaint that lacks the name of the person who filed the complaint.
Texas Behavioral Health Executive Council
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
Phone: 800-821-3205
You have a right to obtain a copy of your health records and request that your health record be corrected or amended.
To request your health care record, speak with Tom Shrewsbury at 503-820-9666. Please note that TS Counseling & Consultation, Inc. does not use an electronic records system capable of providing your health care records.
You may file a complaint regarding unlawful business practices and patient privacy and medical record issues with any of the following agencies. Click the name of the agency for detailed instructions on how to file a complaint.
The No Surprises Act protects you from unexpected high medical bills from out-of-network doctors and hospitals in certain situations.
Click here for a consumer notice on the No Surprises Act.